Privacy Policy

We collect information to provide a better learning experience. This includes:

a. Personal Information When you create an account or purchase Pro access, we collect your email address and name. This is used to maintain your access and provide customer support.

b. Academic and Usage Data We collect data on how you interact with our educational material. This includes questions answered, practice session scores, time spent per topic, and simulated exam results. This data is essential for our AI model to calibrate your readiness scores accurately.

c. Device and Technical Data We collect logging information such as your IP address, browser type, device operating system, and unique device identifiers to optimize performance and prevent fraudulent activity.

• We use the collected information for the following professional purposes:
• Personalization: Adjusting the question difficulty and topic recommendations based on your performance.
• Performance Tracking: Allowing you to view your progress history and readiness score across multiple sessions.
• Security: Preventing unauthorized account sharing and ensuring the integrity of our question database.
• Communication: Sending account-related notices, transaction receipts, and occasional platform updates.

• We use cookies and similar technologies to enhance your experience.
• Necessary Cookies: Used to keep you logged in and manage your session.
• Performance Cookies: Help us understand how the platform is being used to improve loading times and UI responsiveness.
• Analytics: We may use third-party tools (like Google Analytics) to track anonymized usage patterns.

You can manage or block cookies through your browser settings, though some parts of the service may not function correctly without them.

We value your privacy and do NOT sell, lease, or rent your personal data to third parties for marketing purposes.

• We may share data only under the following conditions:
• Service Providers: With secure partners like Stripe for payment processing and hosting providers to maintain platform uptime.
• Legal Compliance: When required specifically by law, court order, or to protect the safety and rights of CDL Practice Pro and its users.

CDL Practice Pro is based in the United States and uses cloud-based infrastructure (e.g., Supabase, Vercel). By using our service, you acknowledge that your information may be transferred to and stored on servers located outside your country of residence, where data protection laws may differ.

• Regardless of your location, we aim to provide high standards of data transparency. You have the right to:
• Access: View the personal data we hold about you.
• Correction: Update or correct any inaccurate information.
• Deletion: Request the permanent deletion of your account and associated learning data.

To exercise any of these rights, please email us at help@cdlpracticepro.com.

We implement industry-standard security measures, including SSL/TLS encryption for all data in transit and encrypted databases for data at rest. While we strive to protect your info, no online system is 100% impenetrable; therefore, we cannot guarantee its absolute security.

Our Services are not designed for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to delete such information.

We may update this Privacy Policy to reflect changing legal requirements or changes to our data handling practices. We will notify you of any material changes by updating the 'Effective Date' at the top of this policy.

If you have specific concerns about your data privacy or how we handle your information, please contact our Data Protection Officer at help@cdlpracticepro.com.